Texting, calling, and AI agents for recruiting​ and ​HR teams

Reach candidates and employees where they already are. Text, call, automate and let AI handle the rest — in harmony with the ATS and HCM systems you already run.

Integrates with

WorkdaySAP SuccessFactorsUKGDayforceBambooHRGreenhouse
EMISSARY · SHARED INBOX
INTERVIEW CONFIRMED · Tue 10:00 AM · written back to UKG
CONVERSATIONS12 new
MR
Marisol R.2m
Employee · Store 412 — yes!! put me down 🎉
DK
Devon K.
Candidate · Line Cook — tuesday at 10 works for me 👍
PN
Priya N.14m
Candidate · RN — just sent my license, lmk if u need anything else
Open enrollment1h
Campaign · 1,204 employees · 68% replied
DK
Devon K.Incoming call · Candidate · Line Cook
AnswerDecline
MR
Marisol R.STORE 412 · EMPLOYEE
SYNCED · UKG PRO
hey any open shifts saturday?? 🙏
There's a 6a–2p at 412 — want it?
yes!! put me down 🎉
Done — you're on the schedule in UKG. See you Saturday!
ADDED TO UKG PRO · JUST NOW
TYPE A MESSAGE

Results

Why texting wins with candidates and employees

95%of text messages are read within 5 minutes
60×faster average response time for text vs. email
89%of people want the ability to text with a business

Trusted by top employers

Graham Healthcare GroupCity of DenverCovenant Living Communities and ServicesBJ's Wholesale ClubMcKee FoodsRochester Regional HealthGate City BankAtrium HospitalityKiawah Island Golf Resort

Text. Call. Automate. All inside your ATS​ and ​HCM.

Texting

Business texting for recruiting and HR teams

Shared inbox

Share numbers and inboxes across recruiters and HR partners, assign conversations, and track every reply — so no candidate or employee is missed.

Campaigns, triggered texts and MMS

One-off broadcasts and multi-step sequences with delays, dynamic fields and messaging triggered by events in your ATS or HCM.

Scheduled messages

Schedule sends for the right moment, so applicants and employees hear from you when it counts — not when it's convenient to type.

Explore texting
EMISSARY · CAMPAIGNS+ NEW CAMPAIGN
Interview remindersTriggered · Workday · 24h before interview
92%CONFIRMED
Saturday shift coverageBroadcast · Workday · 46 employees · Store 412
31REPLIES
Open enrollment — final callScheduled · Fri 9:00 AM · 1,204 employees
SCHEDULED
MESSAGE
Hi {First name}, your interview for {Job title} is tomorrow at {Interview time}. Reply C to confirm.
+ Image+ Dynamic fieldTemplate
EN · ES auto-translate on
DM
JL
+4
TA team · 6 members on this number
OB
Olivia B.Candidate · Pharmacy Tech
02:14REC
AI TRANSCRIPT · LIVE SYNCING TO WORKDAY

Olivia: Honestly the 20th works great, as long as I can sort out the parking pass.

Dana: Totally — I'll text you the pass details the second we hang up.

Calling

Call, record and log without leaving your ATS

Outbound and inbound calling

Make and receive calls from the same number candidates already text, recorded and synced to the record the moment the call ends.

AI recording and transcription

Searchable transcripts and call summaries land on the candidate or employee record, so the whole team knows what was said.

Explore calling

Automation

Save hours with automated workflows

Event-triggered workflows

Send the right message the moment something happens in Workday, SAP, UKG, Dayforce, BambooHR or Greenhouse — a new application, an accepted offer, an approaching start date.

Multi-step campaigns

Combine texts, calls and timed delays in one sequence, personalized with dynamic fields from the candidate or employee record.

Dynamic send dates

Time every message around each person's own timeline — the interview, the start date, the enrollment deadline.

Explore automation
WORKFLOW · NEW APPLICANT FOLLOW-UPACTIVE
TRIGGERApplication received · Workday
SEND SMSHi {First name}, thanks for applying to {Job title}. Can you text 15 minutes this week?
WAIT2 days · business hours only
IF / ELSEDid the candidate reply?
YES
SCHEDULESend interview slots from the recruiter's calendar
NO
FOLLOW-UPSend a follow-up note if the candidate hasn't replied

AI

Let AI handle the busywork. Move faster.

Recruiting & HR agents

Screens and qualifies applicants, answers candidate and employee questions and books interviews from the recruiter's calendar — 24/7, in your team's voice.

Do you have weekend availability?
yes! saturdays and sundays both work 👍
Great, you're a fit. Pick an interview time:
Tue 10:00Tue 2:30Wed 9:00
Learn more

AI language translation

Message anyone in their preferred language. AI translates both ways, in real time, so your team writes once in English.

¿Puedo empezar el lunes?
Translated from Spanish: “Can I start on Monday?”
Sí — el lunes a las 8 AM. ¡Nos vemos!
You wrote: “Yes — Monday at 8 AM. See you then!”
Learn more

AI call notes

Every call is recorded, transcribed and summarized, then written to the record — no more typing up notes after a screen.

CALL SUMMARY · OLIVIA B. · 4 MIN

Available to start Oct 20. Needs a parking pass before day one. Prefers morning shifts; confirmed pharmacy tech license is current.

Start: Oct 20Shift: AM Saved to Workday
Learn more

Integrations

Works inside your ATS​ and ​HCM

Full API integration and data sync with the major platforms, included at no extra cost. Most teams are set up in about a day with minimal HRIS resources.

WorkdayWorkday Innovation Partner

Native two-way sync. Text and call from the candidate record, trigger messages from business processes, and write every conversation back to Workday Recruiting and HCM.

Texting for Workday
UKGREADY & PRO

Ready and Pro integration. Reach candidates and employees with hiring, shift and HR messages from the UKG data you already have, with carrier registration, support and training included.

Texting for UKG
SAP SuccessFactorsRecruiting and Employee Central messagingTexting for SAP SuccessFactors
DayforceRecruiting and HR messagingTexting for Dayforce
BambooHRCandidate and employee messagingTexting for BambooHR
GreenhouseCandidate and application messagingTexting for Greenhouse
Also connects toOracleBrassRingVisibility SoftwareSymplrJobscorePaycorLeverSmartRecruitersSee all integrations

Who it's for

Built for connected teams and high velocity hiring.

TALENT ACQUISITION

Hire faster, before candidates go cold.

Text from inside Workday, SAP SuccessFactors, UKG or any ATS
Automated screening, scheduling and interview reminders
Text to apply with QR codes for stores, campuses and job fairs
Every conversation on the candidate record

HR & PEOPLE OPS

Keep employees informed and engaged.

Onboarding check-ins triggered by start dates in your HCM
Open-enrollment, policy and payroll reminders at scale
Two-way answers to benefits and HR questions, in any language
Pulse surveys and a full audit trail

FRONTLINE & OPERATIONS

Reach the deskless workforce instantly.

Fill open shifts with a broadcast to the right store or unit
Schedule changes and weather closures in one text
Managers text from the mobile app, HR keeps the record
Opt-out management built in

Mobile, web and inside your ATS

Texting and calling from anywhere

Full access from iOS and Android with the Emissary app
Push notifications for inbound texts and calls, so replies don't wait
Text from inside your ATS, HCM or LinkedIn without switching tabs
Download on the App StoreGet it on Google Play
Inbox3
NEW REPLYNOW
Priya N. · Candidate
just sent my license 📎 lmk if u need anything else!
MR
Marisol R.2m
yes!! put me down 🎉
DK
Devon K.
Missed call · 1 voicemail
Saturday shift1h
31 replies · 6 shifts filled
INBOXCALLSCAMPAIGNSCONTACTS

Security & compliance

Enterprise-grade security and compliance

Built for HR and recruiting teams that answer to legal, IT and the candidate. Opt-out management, 10DLC registration and a full conversation audit trail come standard, and every transcript available to sync to your ATS.

Annual independent SOC 2 audit of our security controls
TCPA-ready opt-out handling
Streamlined 10DLC carrier registration with support if you need it
EEOC-friendly records with every conversation retained
Read our security overview
SOC 2CERTIFIED
SOC 2 certifiedIndependently audited security, availability and confidentiality controls.
TCPACOMPLIANT
TCPA compliant10DLC registration and Opt-out handling simplified and automated.
SSOREADY
SSO readySign in through your identity provider, with MFA enforced by your SSO.

How it works

One platform for every candidate​ and ​employee conversation

Four steps from the first text to the first day — and every day after.

Attract

Bring in more applicants, automatically.

QR codes, keywords and text-to-apply links on job posts, in stores and on campus — the application starts the moment they text.

Engage

Start more conversations, faster.

Two-way SMS, MMS and calls from one number, with every reply preserved and ready to sync to the candidate or employee record in your ATS or HCM.

Hire

Turn conversations into hires.

Automated screening, interview scheduling synced with Outlook and Google Calendar, reminders and offer follow-ups — and AI agents that qualify candidates around the clock.

Retain

Keep employees informed and engaged.

Onboarding check-ins, shift coverage, open-enrollment reminders and pulse surveys, driven by the HCM data you already have.

Customer stories

What recruiting and HR teams say about Emissary

Read customer stories

Get started

Streamline your communications at scale.

See how top employers use Emissary to reach candidates and employees instantly — from inside the ATS and HCM you already run.