AI interviews, in which a job candidate “talks with” an artificial intelligence chat bot, have been around for a couple of years but have yet to go fully mainstream. But that will soon be changing.
With ChatGPT, Bard, and other AI chatbots continuing to shake up the world of recruiting, it may just be a matter of time before more companies incorporate AI interviews into their hiring processes.
ResumeBuilder.com recently surveyed more than 1,000 employees who are involved in hiring processes at their workplaces to find out about their companies’ use of AI interviews.
The results speak volumes about the future of AI interviews:
- 43% of companies already have or plan to adopt AI interviews by 2024
- Two-thirds of this group believe AI interviews will increase hiring efficiency
- 15% say that AI will be used to make decisions on candidates without any human input
- More than half believe AI will eventually replace human hiring managers
Benefits of the AI Interview
- AI interviews can save time and money. Human-led interviews can be time-consuming and expensive, especially when you need to interview a large number of candidates. AI interviews can automate the process, which can save you both time and money.
- AI interviews can be more objective. Human interviewers can be biased, consciously or unconsciously. This can lead to unfair hiring decisions. AI interviews, on the other hand, are designed to be objective. This means that all candidates will be evaluated on the same criteria, regardless of their race, gender, or other personal characteristics.
- AI interviews can provide more data. Human interviewers can only collect a limited amount of data about a candidate during an interview. AI interviews, on the other hand, can collect a much wider range of data, including the candidate's facial expressions, body language, and tone of voice. This data can be used to gain a deeper understanding of the candidate's personality and skills.
Tips for Implementing AI Interview Technology
AI interview technology can be a valuable tool for employers, but it's important to use it wisely. Here are some things to consider when instituting AI interview technology:
- Be clear about your goals. What do you hope to achieve by using AI interviews? Are you looking to save time and money, improve the objectivity of your hiring process, or gather more data about candidates?
- Choose the right AI interview platform. There are many different AI interview platforms available, so it's important to choose one that's right for your needs. Consider factors such as the types of questions you want to ask, the level of detail you need, and your budget.
- Train your AI interview platform. AI interview platforms are trained on data, so it's important to train your platform on data that's relevant to the roles you're hiring for. This will help to ensure that the platform is able to accurately assess candidates.
- Use AI interviews in conjunction with human interviews. AI interviews are a valuable tool, but they're not a replacement for human interviews. Human interviewers can bring a level of empathy and understanding that AI interviews can't. Use AI interviews to screen candidates and identify the top candidates, then use human interviews to make the final decision.
- Be aware of the risks of bias. AI interview platforms can be biased, just like human interviewers. It's important to be aware of the potential for bias and to take steps to mitigate it. This includes using a platform that has been designed to be fair and unbiased, and by monitoring the platform for any signs of bias.
Of course, there are also some challenges associated with AI-based job interviews. For example, AI interviews can be impersonal and can make candidates feel like they are not being treated with respect. Additionally, AI interviews are still in their early stages of development, and there is a risk that they may not be as accurate as human interviewers.
But for a lot of entry-level, uncomplicated open job listings an AI based bot interview makes sense because it can screen out (or in) potential candidates quickly without the need for a human.
Overall, I believe that the benefits of AI-based job interviews outweigh the challenges. AI interviews will certainly become more and more common in the future, and that they will eventually become the norm for much of the hiring that takes place today.
